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Terms of Use

Welcome to the online store of the company “ALEXIS & ILIAS KAMTSIS G.P.” (hereinafter referred to as the “Company”). The purpose of this document is to inform the users of the website (hereinafter referred to as the “User”) on the terms governing the use of this website and the purchase of products through it (hereinafter referred to as the “Terms”).

Before using our website, please read carefully these Terms, our Purchase Terms and Conditions, Cookies Policy as well as our Privacy Policy. By using this website and placing an order, you accept these Terms as well as the Privacy Policies that govern your transaction with us.

The Company reserves the right to unilaterally amend or update the present Terms according to the Company’s needs and business ethics. The Company shall inform the Users on any change, through the website of the online store. It is noted that any change to the present Terms does not apply to orders that are already in progress.

1. Information and Products

Subject to any technical or typographical error, inadvertent error or error made due to force majeure, the Company guarantees the completeness, accuracy and validity of the information quoted on this website, regarding its identity and other data as well as the existence of the essential characteristics of its products. The Company undertakes to correct all errors as soon as the Company becomes aware of their existence.

2. Responsibility of the user

The User agrees and undertakes to use the services, information, and data quoted on the online store in accordance with applicable law and the rules of good faith and business ethics. In this context, the User agrees and undertakes to not use the online store for the following purposes including, without limitation:
sending, publishing, e-mailing or otherwise transmitting content that is illegal, may offend or otherwise harm the Company or any third party, as well as content that may violate the confidentiality or privacy of a person’s information,

  • sending, publishing, e-mailing or otherwise transmitting content that may offend the principles of morality, social values, minors, etc.
  • sending, publishing, e-mailing or otherwise transmitting content that the users don’t have a right to transmit according to applicable law or existing agreements such as, but not limited to, inside information, proprietary and confidential information acquired or disclosed as part of an employment relationship or are covered by confidentiality agreements,
  • sending, publishing, e-mailing or otherwise transmitting content that infringes on an existing patent, trademark, trade secret, copyright or other third party’s proprietary rights
  • sending, publishing, e-mailing or otherwise transmitting material containing software viruses or other codes, files or programs designed to interrupt, harm, or destroy a computer’s software’s or hardware,
  • the intentional or unintentional violation of the applicable legislation,
  • the by any means harassment of a third party,
  • the collection or storage of other users’ personal data.

By using this website, the User undertakes to submit truthful and fair orders and is responsible for the adequacy and accuracy of the information provided to the Company. If the information provided is untruthful or inaccurate, the Company in not liable for any failure to execute the submitted order.

3. Liability

The website is used “as is” and is subject to modifications made by the Company. The User cannot make any modifications or other interventions to the Company’s website.  

The Company fully complies with the provisions of the Civil Code regarding the sale of products as well as the provisions of Law 2251/1994 on Consumer Protection as amended and applied today and makes every effort to ensure that all information quoted on the Company’s website are accurate, complete, valid, reliable, and up to date. However, Users acknowledge and accept that, given the nature and evolution of the Company’s products and services, as well as the nature and technical needs of the internet, the Company may sometimes be unable to exercise full control over the entire website’s content. For this reason and to the extent permitted by applicable law, the Company does not guarantee or assume any kind of liability for errors, omissions, or deficiencies regarding the information quoted on the website, for delays, interruptions, or failure to transmit this information or for User’s damage resulting from the use of this information. Users act based on their own free will and should, therefore, evaluate the content of the website. Users are solely responsible for the actions they take based on their use of the website, including their decision to rely on the correctness, completeness or/and validity of the website’s content.

If the User considers that the website’s content or part of it infringes in any way on his or a third party’s rights, he may send an e-mail at specifying precisely the content he considers as infringement on his rights and the basis of his claim.

4. Proper functioning

The Company makes every reasonable effort for the maintenance and availability of the website. Users, however, recognize that the internet is an insecure place, and that availability may be affected by Users’ equipment, other communication networks, internet service providers, the large number of people using the website at the same time or other causes. Users acknowledge that the Company is not responsible for the interruption of operation or the non-proper operation of the website. The Company may modify or/and temporarily or permanently interrupt the operation of the entire website or part of it by or without notifying the Users and does not provide any guarantee regarding the uninterrupted, timely and error-free use of the Website. For this reason, the Company, to the extent permitted by applicable law, shall not be liable for any damage caused to the User due to the inaccessibility or interrupted operation of the website. The Company reserves the right to temporarily or permanently interrupt the operation of the entire website or part of it for maintenance or upgrading purposes.

Although the Company makes every effort and takes all necessary security measures to protect the website from digital viruses or/and any type of harmful or destructive files (or programs) meant to interfere with, destroy or limit the operation of a software, the Company cannot guarantee that the website will remain unaffected by such viruses. The integrity and preservation of the User’s software systems and equipment depends on his own diligence and the Company shall not be liable in the event that the Users’ files and electronic equipment (software and hardware) has been infected by viruses and other harmful files as set out above.

5. Limitation of liability

The Company does not guarantee the uninterrupted access to the website nor that the website or any other linked website or the servers that make them available to users, does not contain viruses or other harmful software.

The Company is not liable and is by no means obligated to compensate the user for the inflicted  damage (direct, indirect, incidental or consequential damage)  related to: a) technical issues that may arise out of the use of the website by the user or any third party and are related to the operation or compatibility of the user’s own infrastructure with the website, b) “viruses” that may spread causing problems or other damage, c) unauthorized access or modification or deletion or  loss of the user’s data, d) the cost to recover lost data or information, e) acts or omissions of a third party, in particular, third party’s unauthorized  interference in products or/and services or/and information available on the website, f) any other issue that may arise out of interferences taking place during the use of the website or inaccessibility of the website.

The abovementioned limitations do not apply when the inflicted damage was caused by the Company’s intentional or negligent act or omission.

6. Links to other websites

The website may contain links (links, hyperlinks, banners) to third party websites. The content of these websites is controlled solely by their owners who control the availability, content, privacy policy, the quality and completeness of other websites’ services accessible through “links”, hyperlinks, or advertising banners on the Company’s website. Should any issue arise out of the use of these websites, the user must directly address the respective websites and webpages responsible for the provision of their services.

The Company does not guarantee the availability and security of these websites and is not responsible for their operation, their privacy policies, for their content, the correctness, legality, completeness, and accuracy of the information provided therein or for the quality and features of the products or services made available on these websites. The Company’s website may redirect users to other websites taking into consideration solely their own convenience. The Company by no means approves, accepts or is responsible for the content of each link, and said redirection does not constitute a commitment, guarantee, encouragement, or endorsement on the part of the Company regarding the content or the quality of the products or services provided on these websites.

7. Intellectual and Industrial Property Rights

The website is the Company’s official website. The content on the website and the trademarks, service marks and logos on the Website are owned by or licensed to Company or its affiliates, and are subject to copyright, trademark and other intellectual property rights under Greek law, European law and international conventions. Company content, includes, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, images photographs and graphics, provided products and services, as well as the composition of the website’s content and its layout.

All Company graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks of the Company or/and the website or/and the other third parties and fall under the protection provided for in Greek law, European and International Law on trademarks, industrial and intellectual property and unfair competition. The display of said trademarks and content on the Company’s website cannot in any way be construed as a license granted to the user. In any case, the Company, its suppliers or/and licensors hereby expressly reserve all intellectual property rights, industrial property rights regarding the products or service marks, trademarks etc.

Users acknowledge and accept that the website and its content is only intended for personal and not commercial use. The User may "download" or/and copy or/and store individual parts of the website for strictly personal use without deleting the indications of its origin, provided that User protects all of Company's property rights from any infringement. Neither the access to the website nor any of the above-mentioned actions shall create any right, title, or legal interest on any part of the Website that was "downloaded" or/and copied or/and stored.

Subject to the above permitted uses, the website may not be reproduced, copied, leased, sold, sublicensed, assigned, transferred, exported, transmitted, retransmitted, or distributed in whole or in part in any way by the user, nor be licensed for commercial use or any other purpose without the prior written consent of the Company or any other copyright holder. The modification, adaptation, translation or any other alteration of the website and the creation of derivative works is expressly prohibited. Similarly, disassembling, rebuilding or otherwise attempting to obtain the source code of the website and decompiling (except to the extent permitted by law) is prohibited. The creation or/and publishment of a database containing important parts of the website without the prior express consent of the Company is also expressly prohibited.

The Company respects and protects the intellectual property rights of any third party. If, however, the User considers that the website infringes in any way on his intellectual property rights, the user shall inform the Company by sending an e-mail at  specifying the part of the website that he considers to infringe on his rights, as well as the basis of such infringement.

8. Personal Data

The protection of the User's personal data is governed by the General Data Protection Regulation 2016/679/EU and the applicable national and european legislative and regulatory framework for the protection of personal data.

All Users can browse through the company's online store without providing any personal information. Users shall provide the Company with personal data (name, email, shipping address, telephone number, etc.) for the purpose of processing a submitted as well as for the fulfillment of the contractual and legal obligations of the Company.

The online store operates under the applicable Greek and European legislation and keeps its user’s personal data safe for as long as the user remains registered to the services provided by the Company through the website. The User’s data shall be deleted after termination of said registration to Company’s services.

The User may at any time change, restrict or ask the deletion of the personal data he has disclosed to the Company by completing the relevant online form.

The Company may from time to time use the user’s e-mail address in order to inform him on the availability of similar products and services. If the User does not wish to receive such messages, he may send an electronic request to the following address

For further information regarding the processing and protection of the User’s personal data, please read carefully the Company’s Privacy Policy applying as an integral part of the present Terms of Use. For more information regarding the "cookies" used on the Company’s website please refer to our Cookies Policy.

By using this website, the User consents to the processing of his personal data and information and declares that all information and personal data provided to the Company are truthful and accurate.

9. Security

The Company understands the importance of the security of personal pata, as well as of all electronic transactions and has taken all necessary measures, using modern and accepted methods, to ensure maximum security for all personal data and information.

All payments made by card are processed through the Piraeus Bank's electronic payment platform "winbank" using TLS 1. 2encryption with 128-bit encryption protocol (Secure Sockets Layer -SSL). Encryption is a way of encoding information until it reaches the intended recipient, who will then decode it using the appropriate key.

The Company does not keep or store the Users’ credit card details. All payments made through the Company’s website using a credit card are redirected to a specially designed and encrypted platform without the intervention of the Company.

10. Newsletter

The Users of the online store may choose to receive, periodically or occasionally, information regarding new products and other offers, payment arrangements etc., through promotional - informative messages.

The Company shall not misuse the above service. If the User does not wish to receive newsletters anymore or wishes to completely unsubscribe from the Company's newsletter, he shall inform the Company using the contact form he will find on the Company’s online store.

11. Minors

Users of the website declare that they are at least 18 years old and have legal capacity to enter into binding contracts. Minors have access to the Company’s services only with the explicit consent of their parents or guardians. The legal guardians of minors or their parents may approve the use of the Company’s website and services. In such case minors shall have access to the Company’s website only under the continuous supervision of an adult assuming all responsibilities arising out of the use of the website by a minor,

The Company bears no responsibility for any access made available through the Company’s website to information, goods and services that are contrary to the law, morality or are inappropriate  for certain people and especially for minors.

12. Dispute resolution

The User and the Company shall make every effort to settle amicably any dispute that may arise out of these terms, their validity, interpretation, and operation of the website

If it is unable to resolve the relevant dispute out-of-court, the dispute shall be resolved by the Courts of Thessaloniki.

Last update: 16/09/2022

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